Terms and Conditions

Last Updated:25-09-2025

Welcome to Zentpod. These Terms and Conditions (“Terms”) govern your access to and use of the Zentpod website,
mobile applications, and related services (collectively, the “Platform”). Zentpod is an international e-commerce website
offering a wide range of products, including but not limited to home décor, furniture, kitchen & dining items,
nursery furniture, smart home devices, and related goods.

By accessing, browsing, or making a purchase through Zentpod, you confirm that you have read, understood,
and agreed to be bound by these Terms. If you do not agree, please discontinue use of the Platform.

1. Eligibility & Account Responsibility

• You must be at least 18 years old or the age of majority in your jurisdiction to use our services.
• You agree to provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• Zentpod reserves the right to suspend or terminate accounts that violate these Terms.

2. Products & Services

• All product descriptions, images, prices, and availability are subject to change without notice.
• We strive for accuracy, but actual product colors and details may vary due to device display differences.
• Zentpod reserves the right to limit quantities or discontinue products at any time.

3. Pricing & Payments

• Prices may vary based on location, currency exchange rates, taxes, and import duties.
• All payments are processed through secure third-party payment gateways.
• By submitting payment details, you confirm authorization to use the selected payment method.
• Zentpod is not responsible for errors or delays caused by payment processors.

4. Orders & Order Acceptance

• Placing an order constitutes an offer to purchase.
• Orders are confirmed only after Zentpod sends an order confirmation.
• We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and customs clearance.
• International orders may be subject to customs duties and taxes, payable by the customer.
• Zentpod is not liable for delays caused by logistics partners or external factors.

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy,
which forms part of these Terms. Some items may be non-returnable due to hygiene, customization,
or clearance conditions.

7. Intellectual Property

All content on Zentpod, including text, images, logos, graphics, videos, and software,
is the property of Zentpod or its licensors. Unauthorized use or reproduction is prohibited.

8. User Conduct

• Do not use the Platform for illegal or fraudulent activities.
• Do not upload viruses, malicious code, or harmful content.
• Do not impersonate any individual or entity.
• Do not interfere with the Platform’s security or functionality.

9. Third-Party Links & Services

Zentpod may contain links to third-party websites. We do not control or endorse these sites
and are not responsible for their content, policies, or practices.

10. Disclaimer of Warranties

The Platform and products are provided on an “as is” and “as available” basis.
Zentpod makes no warranties, express or implied, regarding accuracy, reliability,
or availability.

11. Limitation of Liability

To the maximum extent permitted by law, Zentpod shall not be liable for indirect,
incidental, or consequential damages. Our total liability shall not exceed the
amount paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold harmless Zentpod and its affiliates from any claims,
losses, or damages arising from your violation of these Terms or misuse of the Platform.

13. Privacy

Your use of Zentpod is also governed by our Privacy Policy,
which explains how we collect, use, and protect your personal data.

14. Governing Law & Dispute Resolution

These Terms shall be governed by applicable international commercial laws and
relevant local consumer protection regulations. Nothing in these Terms affects
your statutory consumer rights.

15. Changes to These Terms

Zentpod reserves the right to modify these Terms at any time. Updated Terms will be
posted on this page with a revised “Last Updated” date.

16. Contact Information

For any questions regarding these Terms and Conditions, please contact us through
the official support channels listed on the Zentpod Contact Us page.